Software Architect (Full Stack)

Engineering, Mountain View, United States

SOFTWARE ARCHITECT

ABOUT LOGMEIN
LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

Our Mountain View office is located in the heart of Silicon Valley. The office offers open, collaborative workspaces with lots of natural light. Just a few blocks away, you will find office lunch favorites.

ABOUT ROLE
We are looking for an architect to lead the technology strategy and solution design for our ‘Care Platform’ team in the Business, Data and Insights (BDI) division. This is an excellent opportunity for somebody who has the skills, experiences, and desire to help build a cloud platform that will provide services and applications for self-service, self-help, communities and customer engagement for LogMeIn customers.

RESPONSIBILITIES
  • You will own the architecture and technology strategy for the care platform. In this capacity, you will drive build vs buy options, evaluate technical capabilities of the vendor and establish a technical strategy and develop the solution architecture for the care platform.
  • Partner with Product Management team to influence the product vision and ensure alignment of the technical foundation, strategy, and architecture to deliver the product vision.
  • Drive the technology refactoring and tech debt priorities for the care platform.
  • Own the technical architecture and system design for the care platform, including balancing the short and long term priorities.
  • Be part of the BDI (Business, Data, and Insights) architecture leadership team and will establish and enforce technology standards for the entire BDI line of business.
  • Be a positive change agent, bringing people into the decision-making process and being a light for people to follow through the changing fog, bringing an outside in view to the decision making process and strategy
  • You will be an open and honest mentor and coach for engineers
  • Lead through example by living the Company’s values and providing hands-on technical expertise
  • Influence tangent scrum teams, enhancing their short and long-term delivery
  • Be able to communicate with entry-level engineers as well as Engineering Directors while under pressure
  • Enforce and govern LogMeIn and BDI architecture principles with the ability to apply and drive them on governed components, based on product horizon and architectural maturity
REQUIREMENTS
  • B.S. in Computer Science or equivalent with 10+ years of experience. M.S. in Computer Science preferred.
  • 3+ years of software architecture experience, in building customer facing applications
  • 5+ years of Java and JavaScript software development; including, leveraging modern JS frameworks such as Angular and/or React, Spring framework, Spring Boot, REST APIs and Microservices
  • Experience and knowledge of cloud hosting using AWS
  • Knowledge and Experience of Salesforce and Salesforce integration are preferred.
  • 2+ years working in an Agile development environment
  • Experience building a product or services that require high-performance and scalability
  • Strong technical leadership and change management skills, with ability to break a problem of any size apart into manageable pieces across several scrum teams
  • Strong understanding of design patterns and Strong system design skills
  • Hands-on experience of developing backend services using AWS
  • Understanding of data, and how it relates to architecture (SQL, NoSQL & Analytics)
OUR VALUES
Be Accountable - even when no-one is looking
Thrive Together - greatness comes from unlocking each other’s potential
Advance Confidently - we find opportunity and act on it
Collaborate Openly - our whole is greater than the sum of our parts
Engage Fearlessly - we speak up and listen