Senior Business Applications Engineer

Information Technology, Boston, United States

SENIOR BUSINESS APPLICATIONS ENGINEER

ABOUT LOGMEIN

LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

Our headquarters are two state-of-the-art buildings on Summer Street in the heart of Boston's Innovation District that includes a 2,200 sq ft roof deck and patio. We work in an open and collective environment simplifying how people connect to each other and the world around them.

ABOUT ROLE

Reporting to the Manager of Enterprise-wide Applications, this individual will be joining our Global Information Technology team and will bring a helpful & friendly mind-set supporting our US-based offices as well as supporting other sites as required. We are looking for an applications automation and integration professional who can improve efficiency across our IT service organization, as well as across various lines of business within LogMeIn.


RESPONSIBILITIES
  • Automation of business processes using PowerShell and/or other scripting languages. For example, working with various business units (HRIS, IT or Sales) to automate key parts of identity management lifecycle.
  • Proactively identifing additional workflow optimization opportunities for Internal IT tasks like user provisioning and de-provisioning, service desk management or software/application catalog.
  • Application administration, access, and customization for a growing list of globally shared SaaS and on-premise tools. Experience with Azure AD, Office 365, Slack, Samanage, Intune, Azure Automation and LastPass Enterprise are a plus.
  • Work with various business units and development teams to provide integration technical knowledge and expertise during the rollout of new applications into our environment.
  • Packaging applications for deployment via SCCM.

REQUIREMENTS
  • Direct, hands-on experience in scripting with PowerShell or other scripting languages.
  • Experience automating business processes and integrating SaaS applications with on-premise solutions. For example, working with tools like Workday, NetSuite, Salesforce, Slack and SAManage (ticketing system).
  • Experience working with Jenkins, Azure Automation, or other automation platforms.
  • Comprehensive work within Windows/Active Directory/Microsoft Exchange.
  • Minimum 5 years’ experience in Systems Engineering, Integration, Global IT or Self-motivated with strong organizational and communication and time management skills.
  • related experience.
  • Strong troubleshooting skills across a variety of products and systems.
  • Excellent communicator with technical staff or non-technical staff.
  • Self-starter with the ability to meet deadlines, multi-task and prioritize projects independently.
OUR VALUES
Be Accountable - even when no-one is looking
Thrive Together - greatness comes from unlocking each other’s potential
Advance Confidently - we find opportunity and act on it
Collaborate Openly - our whole is greater than the sum of our parts
Engage Fearlessly - we speak up and listen