What is GDPRAs a global company with users in nearly every country around the world, we are committed to implementing and maintaining a global data privacy program designed to protect the personal and confidential information entrusted to us by our customers, users and their end-users. You can learn more about our privacy program below.


LogMeIn is EU-U.S. and Swiss Privacy Shield Certified

LogMeIn demonstrates its commitment to maintaining appropriate privacy and security standards for the collection, use, transfer, and retention of personal data from the EU and Switzerland by participating in the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks. The European Commission has deemed the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks as an adequate means of transferring personal data from the European Union and Switzerland to the United States. For more information about our Privacy Shield frameworks, please click here. Additionally, TrustArc, a third-party leader in data protection compliance, has issued LogMeIn a “Verified Privacy” certification for its compliance with Privacy Shield.

APEC CBPR and PRP Certifications

LogMeIn has additionally obtained Asia-Pacific Economic Cooperation (APEC) Cross-Border Privacy Rules (CBPR) and Privacy Recognition for Processors (PRP) certifications. The APEC CBPR and PRP frameworks are the first data regulation frameworks approved for the transfer of personal data between APEC-member countries and were obtained and independently validated through TrustArc, an APEC-approved third-party leader in data protection compliance. To learn more about our APEC certifications, please click here. Additionally, to review our APEC commitments, please consult our Privacy Policy.

GDPR, CCPA, and Beyond

The General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) represent significant developments in the evolution of data privacy regulation and highlight its growing importance for businesses and individuals alike. At LogMeIn, the privacy of our customers, users, and end-users is a top priority and we will continue to embrace positive developments in the data privacy landscape as that evolution continues.

In addition to maintaining Terms of Service and a Privacy Policies designed to support and adapt to changing regulatory requirements and industry standard practices, LogMeIn is pleased to offer a comprehensive global Data Processing Addendum (DPA), available here, which is designed to meet the requirements of applicable data privacy laws and regulations, including the GDPR and CCPA.

Specifically, our DPA incorporates several GDPR-focused data privacy protections, including: (a) data processing details, sub-processor disclosures, etc. as required under Article 28; (b) EU Standard Contractual Clauses (also known as the EU Model Clauses) and an EU-U.S. and Swiss-U.S. Privacy Shield certification to permit lawful transfer of ‘personal data’ under Chapter 5; and (c) the incorporation by reference of LogMeIn's technical and organizational measures documentation.

Similar to GDPR, the CCPA is designed to give residents of California greater control over their data, including, but not limited to, rights to access and delete personal information, the right to exercise certain rights, and review certain statutory disclosures. We are dedicated to ensuring that our services continue to comply with the applicable provisions of the CCPA and that our privacy and security measures are meeting or exceeding industry standard practices. To account for CCPA our global DPA includes: (a) definitions which are mapped to CCPA; (b) applicable access and deletion rights; and (c) warranties that LogMeIn will not sell our users’ ‘personal information.’

Privacy Disclosures

For the most current information about LogMeIn's commitment to protecting customer, user and end-user data, please see our latest DPA and Privacy Policy, including, where applicable, the supplemental privacy notices to account for the CCPA, as well as the product-specific privacy and security disclosures (called the Security and Privacy Operational Controls or “SPOC”) and Sub-Processor Disclosures, both of which can be found in Product Resources.