GDPR Compliance & LogMeIn

As a global company with customers in nearly every country in the world, protecting the personal data of our customers and their end-users continues to be a priority. GDPR represents an opportunity to continue our commitment in this area.

LogMeIn already participates in the EU-U.S. and Swiss Privacy Shield Frameworks and is compliant with current applicable EU data protection rules. At LogMeIn, our ongoing compliance review and actions build on our existing investments in privacy, security, and the operational processes necessary to meet the applicable requirements of GDPR by May 25, 2018.

What is GDPR Compliance and Our Commitment to Security

While the GDPR does not introduce significant new requirements to LogMeIn’s security and privacy practices and principles, we are hard at work to ensure GDPR compliance by the implementation date.

Here are a few ways we are currently providing our customers assurances around the transfer of their personal data and achieving GDPR compliance:


Data Security:
LogMeIn maintains rigorous technical and organizational security practices and measures both in how we handle customer Content (as this term is defined in our Terms of Service), including any personal information located therein, but also in the capabilities our services and products to assist you in safeguarding your Content. We continue to evaluate industry standard practices with respect to data privacy and information security and strive to continuously meet or exceed those standards. To learn more about how we do this, please visit the applicable service or product website and check out the “Support” or “Resources” section.


GDPR-Compliant Customer Data Processing Addendum:
With enforcement of the EU General Data Protection Regulation (GDPR) beginning 25 May 2018, LogMeIn is pleased to offer a revised, GDPR-compliant Data Processing Addendum (DPA) incorporating: (1) the EU Standard Contractual Clauses (also known as the EU Model Clauses); (2) LogMeIn’s Technical and Organizational Data Security Measures; and (3) a GDPR-specific addendum. This GDPR-compliant DPA ensures that any transfer of personal data outside the European Economic Area in connection with your relationship with LogMeIn will be performed in compliance with the GDPR.


Privacy Shield:
LogMeIn also demonstrates its commitment to maintaining appropriate privacy and security standards around the collection, use, transfer, and retention of personal data from the EU and Switzerland by participating in the EU-U.S. and Swiss Privacy Shield Frameworks. Find out more here.