Product Resources

Click on any of the product families below to learn more about the security and privacy features in place for each.

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BoldChat / Bold360

A conversational chatbot and virtual customer assistant solution, Bold360 ai customer engagement software transforms the way an organization engages with its customers by making every interaction intelligent.

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* SOC and C5 only apply to Bold360

Central / Pro

Remotely automate routine IT tasks with Central by LogMeIn, the most powerful tool for accessing and managing remote computers anywhere in the world.

Provide anywhere, anytime access to all your devices, files, applications and information with Pro by LogMeIn, the #1 most reliable remote-access tool on the market.

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GoToAssist / GoToAssist Corporate

GoToAssist helps service and support professionals resolve technical issues by delivering instant web-based support to customer, end users, unattended computers and servers.

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GoToMeeting / GoToWebinar / GoToTraining

GoToMeeting allows you to hold online meetings with up to 250 participants, share screens and collaborate with HD video conferencing.

With GoToWebinar, Marketing pros create captivating online events that build brand awareness and help organizations spread their message.

GoToTraining enable robust online training in virtual or hybrid situations that gives you in-session collaboration, breakout sessions and detailed analytics to keep attendees involved.

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GoToMyPC

Deliver instant remote access from anywhere, on any device. Connect to a host computer from any remote computer, iPad, iPhone or Android device with GoToMyPC.

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Grasshopper

Grasshopper is a provider of telephony solutions for small businesses designed to allow organizations to establish professional voice presence (e.g., Interactive Voice Response, routing, voicemail, etc.) without costly hardware investments. Grasshopper provides users with toll free or local numbers and enables employees to use their personal devices to make and receive calls from their business line via a mobile application.

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Jive/GoToConnect

GoToConnect powered by Jive is LogMeIn’s all-in-one Unified Communications as a Service (UCaaS) solution for enterprises and businesses, which combines the power and reliability of LogMeIn’s Jive cloud Voice-over-Internet Protocol (VoIP) phone systems and it’s GoToMeeting web, audio and video conferencing service into one simple, reliable and flexible collaboration solution.

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Join.me

Optimized for real-time, external collaboration, join.me helps boost productivity with dispersed teams, customers, remote workers and vendors. See why 76% of our users agree.

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LastPass

Stop wasting time writing down, remembering and resetting passwords. With LastPass one master password rules them all and keeps the rest locked up in a secure vault.

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OpenVoice

OpenVoice conference calling integrates easily with GoToMeeting, GoToWebinar, GoToTraining and join.me sessions – no codes or PINs required.

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RescueAssist

RescueAssist helps service and support professionals resolve technical issues by delivering instant web-based support to customer, end users, unattended computers and servers.

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Rescue / Rescue Lens

Rescue is remote support for a world without barriers. Provide remote support that solves every problem seamlessly and securely on PC, Mac, iOS and Android.

Rescue Lens allows users to remotely guide end users through troubleshooting, problem resolution, product setup and more with the power of live interactive video.

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General GDPR info

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GoToMeeting, GoToWebinar, and GoToTraining - SOC 3

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BoldChat / Bold360 - Security and Privacy Operational Controls (SPOC)

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LogMeIn Central, Pro and Hamachi Sub-Processor Disclosure

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Central and Pro - Security and Privacy Operational Controls (SPOC)

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GoToAssist Product Suite - Security and Privacy Operational Controls (SPOC)

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GoToAssist Corporate Sub-Processor Disclosure

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GoToAssist Coporate - Security and Privacy Operational Controls (SPOC)

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GoToMyPC - Security and Privacy Operational Controls (SPOC)

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GoTo Collaboration Suite - Security and Privacy Operational Controls (SPOC)

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Jive and GoToConnect - Security and Privacy Operational Controls (SPOC)

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Jive and GoToConnect Sub-Processor Disclosure

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Join.me - Security and Privacy Operational Controls (SPOC)

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LastPass - Security and Privacy Operational Controls (SPOC)

LastPass - Security and Privacy Operational Controls (SPOC)

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RescueAssist - Security and Privacy Operational Controls (SPOC)

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Rescue and Rescue Lens - Security and Privacy Operational Controls (SPOC)

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Infographic: The GDPR – 5 facts you need to know

Infographic: The GDPR – 5 facts you need to know

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LogMeIn GDPR Legal data sample

English Sample of a Legal Data Processing Addendum

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German Sample of a Legal Data Processing Addendum

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LogMeIn

Technical and Organizational Security Measures (TOMS)

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